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Month: April 2024

Managing the Customer Experience

Posted on April 4, 2024 (May 8, 2024) by Scott Stroud
Flow chart of the Customer Experience

Every time a homebuyer interacts with your company, they form an impression.  They visit your website to look for a home.  If they can easily find what they are looking for, and if the pictures they see are inspiring and professional, they will have a good experience.  If, when they call you, they are greeted […]

Read More… from Managing the Customer Experience

Posted in Selling Skills

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