Managing the Customer Experience
Every time a homebuyer interacts with your company, they form an impression. They visit your website to look for a […]
Scott Stroud
April 4, 2024
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Every time a homebuyer interacts with your company, they form an impression. They visit your website to look for a […]
“Thank you for your inquiry. Someone will respond within 24 hours.” While this may seem like a reasonable response time, […]
Where is the conversation with your buyer taking place? The REAL conversation begins before you’re even aware that they exist, […]
It is a scary time to be a homebuyer. Media reports tell buyers that home prices are outrageously high; that […]
FACT: 70% of new home salespeople have never experienced sales during a downturn, and many owners and sales managers have […]
In slower times, we all need to keep an eye on our spending, cutting back on non-essentials to keep the […]
You’ve heard of “Buyer’s Remorse?” Well, today, that’s likely to be buyers who are remorseful that they didn’t buy a […]
Yes, the market is full of fear and uncertainty. Yes, selling and getting buyers qualified is harder today than it […]
The world is moving from pandemic to endemic. The term “new normal” changes daily. So, how can you make your […]
What’s the #1 threat to your sales productivity? Answer: No clearly defined process to convert prospects into buyers. Or, to […]